We ship daily, Monday through Friday. If you place your order before 11:00am Pacific Time (2:00pm Eastern) on weekdays, it will ship out the same day. After this time, it will ship out by the next Business Day.

In the USA, we offer shipping via USPS Priority Mail (3-4 business days), USPS Ground Advantage (5-6 business days), Fedex Ground (5-6 business days), Fedex 2nd Business Day, and Fedex Next Business day.

In the EU, UK, and Canada we offering shipping via Fedex International Plus (6-9 days), or Fedex International Priority (2-5 days). Elsewhere USPS International shipping options may be available (see your shopping cart).

Shipping costs are based on the weight of your order and your location. When you add an item to your shopping cart, you'll be prompted to enter your country and postal code. After doing so, all shipping options with delivery times and costs will be displayed.

We're based Oregon, the land of no sales tax. We will not charge you US state sales tax on any order.

We do our best to make sure all of our items are accurately described. If you have questions regarding our sizes, please see our Sizing Charts.

Item Descriptions will denote any flaws, such as tears, frays, stains, or discoloration.

We want you to be happy with your purchase. If you aren't, send it back to us within 15 days, along with a copy of your receipt, and we'll credit back your credit card. Due in part to our arrangement with our consignment suppliers, we cannot accept returns exceeding 15 days. Sorry, shipping charges are not refundable.

Restocking fees:

No restocking fee on returns under $200
Returns Exceeding $200 will be subject to a 15% restocking fee.
Returns exceeding $400 will be subject to a 30% restocking fee.
Returns exceeding $1000 will be subject to a 50% restocking fee.

Returns must be postmarked within 15 days of receipt of your order.

You may find answers to your questions here.

Please feel free to email Rob at rob@rustyzipper.com.